Deliveries

Due to the French border movement restriction,  we are expecting severe delays to all European shipments. This is completely out of our order delivery suppliers' control. All services are affected and all shipments are delayed. Thank you for your patience during these unprecedented times

Shipments outside the U.K. can be subject to import fees and taxes which are due on arrival. Any orders to EU countries will be subject to vat & handling charges. USA customers don't pay import tax or duties on purchases under US$800.

All orders received by 14:00 will be dispatched the next working day.

All our orders will be delivered to you via a signed for service. The delivery driver will obtain a signature upon delivery whenever it is possible.  As a result, we are unable to deliver to PO, MAIL, BFPO and APO Boxes.

We usually use DHL, Parcel Force or Royal Mail to deliver orders in the United Kingdom and we use Fedex, UPS or DHL, to deliver orders outside of the United Kingdom.  The service we choose to use is selected at our sole discretion. 

We will send you a tracking number, via email, confirming when your order has been despatched. You can then use this code to track your order directly with the courier via their website. Our courier will attempt delivery to your address a maximum of 2 times. If you are unavailable, they will leave a card with further information regarding your delivery. Please note that the destination delivery depot will only hold the parcel for a short while ( approx. 5 working days, but this is not guaranteed and could be a shorter period )  and the parcel will then be returned to Niche Lane’s office in the United Kingdom if you don't act. The customer will be responsible for the return postage costs if the parcel is returned to the United Kingdom. 

If you require postage to a destination which is not listed in our shipping settings, please send an e-mail to sales@nichelane.com for a postage quotation.